About Zoom Tech

Zoom Tech is a provider of mobile device software solutions, activation tools, and technician training. We help technicians and small shops access the tools and education they need to repair and service modern smartphones.

Privacy & Policy

Privacy & Policy

Last updated: October 24, 2025

1. Introduction
Zoom Tech ("we", "our", "us") respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains our practices regarding the collection, use, and disclosure of personal information when you use our website and services.

2. Information We Collect
We collect information you provide directly to us, such as when you place an order, subscribe to newsletters, contact support, or create an account. This may include:
- Name, email address, phone number.
- Payment details (we do not store full payment card numbers).
- Order history and preferences.

We may also collect information automatically:
- Device and usage information collected through cookies and similar technologies.
- Log data, IP address, browser type and version, pages visited, and other usage statistics.

3. How We Use Information
We use the information to:
- Provide, maintain, and improve our services.
- Process transactions and send order confirmations.
- Communicate with you about orders, promotions, updates, and support.
- Comply with legal obligations.

4. Sharing and Disclosure
We may share information with:
- Service providers who process transactions or provide services on our behalf.
- Legal authorities when required by law.
- With your consent or as otherwise disclosed at the time of collection.

5. Data Security
We implement reasonable security measures to protect your information. However, no online service is completely secure; we cannot guarantee absolute security.

6. Cookies and Similar Technologies
We use cookies to improve site functionality, remember user preferences, and analyze usage. You can disable cookies via your browser settings (note that this may affect site functionality).

7. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices of such sites.

8. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy
We may update this policy from time to time. We will post the updated policy on this page with the effective date.

10. Contact Us
If you have questions about this Privacy Policy, contact us at +254795540536 or via our contact page.